Forgiving Pledges

Left-hand Navigation: Donor Record » Fundraising » Donations » Click Desired Donation » Forgive 

Forgiving a Pledge should be done if the donor has made payments on the pledge but will not fulfill the remainder of the balance.

Notes

• Once a pledge is forgiven, reminders (if applicable) will no longer generate for the balance of the forgiven pledge.  
• Forgiving a pledge will automatically reduce the terms to reflect that it was paid in full.
• The Pledge Type shown on the individual's Pledges tab will indicate that it is a Forgiven Pledge (F Pledge). The original amount or "forgiven pledge amount" will be displayed on the Pledge and Gift information Page.  
• You cannot un-forgive a forgiven pledge. However, if a payment is received for a pledge that has been previously forgiven, you can add a pledge to the same Pledge Group ID. Go into the individual’s Donations tab and click the “Add” button next to the desired Forgiven Pledge.